Frequently Asked
Questions

Find clear answers to the most common questions our customers ask, all in one place

Frequently Asked Questions (FAQs)

Manage your cleans

How do I book a cleaning appointment?

You can book online, by phone, or email. Simply choose your service, select how many hours (if any hourly clean), a time, and our team will handle the rest.

Here’s how:

Click Book Now and select the type of service you require
Select your service duration
Pick any Optional Extras like Ironing
Choose your Location
Select a date and time slot to suit you
Make it recurring
Add your details and address
Verify order details
Checkout
Order confirmed (email and WhatsApp notifications received)

You can book at any time, up until 18:00 the day before you’d like the clean.

Need help to make a booking? For questions or help please call 0588161122 or email hello@piccadillycleaning.ae

How can I skip or reschedule individual cleans?

To skip or reschedule an individual clean, please log in to your account and manage your booking using our online booking system.
If you need any help, contact our team via phone (0588161122), email (admin@piccadillycleaning.ae), or WhatsApp (+971 58 816 1122).

Thinking of leaving? Here’s how we can help

We’re sorry to hear that you’re thinking of leaving. We’d love to help get things back on track. And to hear a little bit more about your experience with Piccadilly Cleaning.

Let us know about your experience – and we can help.

You can reach us on 0588161122 Monday to Sunday, between 08:00-17:00.

How do I book extra cleaning tasks?

On top of regular home cleaning, you can customise one or all of your cleans with extra tasks:

Balcony,
Ironing & folding,
Inside windows cleaning,
Inside fridge cleaning,
Inside oven cleaning.

You can book these extra services in advance until 18:00 the day before the booking! Just contact the team via phone (0588161122), email (admin@piccadillycleaning.ae) or WhatsApp (+971 58 816 1122)

What if I’m not satisfied with the cleaning service?

Your satisfaction is our priority. If you’re not happy, we’ll come back and make it right at no additional cost.

How do I book a clean more than once a week?

Many of our customers book a cleaner several times per week or even daily.
Please use our online booking system to schedule recurring or multiple bookings.
If you need assistance, contact our team via phone (0588161122), email (admin@piccadillycleaning.ae), or WhatsApp (+971 58 816 1122).

You can book online, by phone, or email. Simply choose your service, select how many hours (if any hourly clean), a time, and our team will handle the rest.

Here’s how:

Click Book Now and select the type of service you require
Select your service duration
Pick any Optional Extras like Ironing
Choose your Location
Select a date and time slot to suit you
Make it recurring
Add your details and address
Verify order details
Checkout
Order confirmed (email and WhatsApp notifications received)

You can book at any time, up until 18:00 the day before you’d like the clean.

Need help to make a booking? For questions or help please call 0588161122 or email hello@piccadillycleaning.ae

We’re sorry to hear that you’re thinking of leaving. We’d love to help get things back on track. And to hear a little bit more about your experience with Piccadilly Cleaning.

Let us know about your experience – and we can help.

You can reach us on 0588161122 Monday to Sunday, between 08:00-17:00.

On top of regular home cleaning, you can customise one or all of your cleans with extra tasks:

Balcony,
Ironing & folding,
Inside windows cleaning,
Inside fridge cleaning,
Inside oven cleaning.

You can book these extra services in advance until 18:00 the day before the booking! Just contact the team via phone (0588161122), email (admin@piccadillycleaning.ae) or WhatsApp (+971 58 816 1122)

Your satisfaction is our priority. If you’re not happy, we’ll come back and make it right at no additional cost.

Get help with a clean today

How can I find out when my cleaner will arrive if they are running late?

The quickest and easiest way to find out when your cleaner will arrive is to call or chat with our team via phone (0588161122), email (admin@piccadillycleaning.ae) or WhatsApp (+971 58 816 1122)

How can I get help with my clean today?

You can get in touch with Piccadilly Cleaning Support via via phone (0588161122), email (admin@piccadillycleaning.ae) or WhatsApp (+971 58 816 1122)

We will get back to you ASAP for anything urgent and within 2 working days for everything else. We’re open 08:00-18:00 Monday-Sunday.

The quickest and easiest way to find out when your cleaner will arrive is to call or chat with our team via phone (0588161122), email (admin@piccadillycleaning.ae) or WhatsApp (+971 58 816 1122)

You can get in touch with Piccadilly Cleaning Support via via phone (0588161122), email (admin@piccadillycleaning.ae) or WhatsApp (+971 58 816 1122)

We will get back to you ASAP for anything urgent and within 2 working days for everything else. We’re open 08:00-18:00 Monday-Sunday.

If your clean didn’t go as expected

one

The quickest and easiest way to find out when your cleaner will arrive is to call or chat with our team via phone (0588161122), email (admin@piccadillycleaning.ae) or WhatsApp (0588161122)

two

You can get in touch with Piccadilly Cleaning Support via via phone (0588161122), email (admin@piccadillycleaning.ae) or WhatsApp (0588161122)

We will get back to you ASAP for anything urgent and within 2 working days for everything else. We’re open 08:00-18:00 Monday-Sunday.

The quickest and easiest way to find out when your cleaner will arrive is to call or chat with our team via phone (0588161122), email (admin@piccadillycleaning.ae) or WhatsApp (0588161122)

You can get in touch with Piccadilly Cleaning Support via via phone (0588161122), email (admin@piccadillycleaning.ae) or WhatsApp (0588161122)

We will get back to you ASAP for anything urgent and within 2 working days for everything else. We’re open 08:00-18:00 Monday-Sunday.

Frequently Asked Questions

Frequently AskedQuestions